Shipping Policy
At PureChandan.com, we are committed to delivering your fresh, premium quality dry fruits to you quickly and safely. We understand the importance of getting your favorite nuts and dried fruits to you promptly so you can enjoy them right away. This shipping policy outlines our guidelines and procedures for delivering your Kharbaoli.vip orders.
1. Shipping Rates:
- We offer free shipping on all orders.
- We currently ship within India only.
2. Delivery Time:
- Standard delivery time within major cities is 1-3 business days.
- Delivery time for remote locations and smaller towns may be slightly longer, up to 4-7 business days.
3. Shipping Process:
- Once you place your order, we will carefully package your order using high-quality, tamper-proof packaging to ensure freshness and protection during transit.
- We ship all orders through reputable couriers.
- You will receive a tracking number via WhatsApp or SMS once your order is shipped. You can use this number to track your package’s progress online.
4. Order Tracking:
- You can track your order status and estimated delivery date anytime by logging into your PureChandan.com account or using the tracking number provided via WhatsApp or SMS.
5. Order Cancellations and Changes:
- You can cancel your order before it is shipped without any penalty.
- If you need to make any changes to your order after it has been shipped, please contact us immediately. We will do our best to accommodate your request, but changes may not be possible depending on the stage of the shipping process.
6. Returns and Refunds:
- We are confident in the quality of our products. However, if you are not satisfied with your order for any reason, please contact us within 3 days of receiving your package. Please Note: We can only accept returns of unopened products.
7. Damaged or Missing Items:
- In the unlikely event that your order arrives damaged or missing items, please contact us within 48 hours of receiving your package. We will promptly investigate the issue and arrange for a replacement or refund.
8. Contact Us:
- If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us on WhatsApp at 9971918546.
Thank you for choosing PureChandan.com! We look forward to delivering the best in dry fruits to your doorstep.